Employee University Training Videos

So HELP Me! Supervisor Version

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Video Minutes: 18

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So HELP Me! Supervisor Version


THIS PROGRAM BENEFITS:

New and Experienced Supervisors and Managers in all Service Industries will benefit from this program.

PRACTICES THAT PROMOTE EXCELLENT CUSTOMER SERVICE:

 

Tell people what they're doing right

That good feeling will get passed on to your customers.

 

Help employees find solutions for customers

Take the time to help employees work within policy to solve customer problems.

 

Focus on people, rather than numbers

When employees feel that you care about them, they're far more motivated to care about your customers.

 

Empower people to do their jobs

Employees will feel that they have the responsibility - and the power - to solve customer problems themselves.

 

Turn mistakes into opportunities for growth

Dealing with mistakes privately is a perfect opportunity for individualized training.


So HELP Me! Supervisor Version Training Video
Managing Customer Service Employees. So HELP Me - Supervisor Edition, demonstrates supervisory practices that facilitate excellent customer service. The result is not only a better service provider, but also a loyal and satisfied customer.
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Program#: 5279

Video on DVD or USB Flash Drive

Purchasing this training video on DVD or USB Flash Drive Includes: The Training Video on DVD or USB Flash Drive and a CD-ROM with leader's guide, reproducible participant worksheets in PDF format and supporting PowerPoint slides. (Optional subtitles/captions included on DVD or USB Flash Drive.)

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PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase So HELP Me! Supervisor Version online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com