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Taking C.A.R.E. of Business can be used for your front line customer service staff. From greeting customers and gracefully managing several at once, to handling dissatisfied customers and keeping a fresh outlook at all times.
The learning points emphasizes personal accountability as it teaches your employees to actively improve their customer service skills.
(A note from the Employee University webmaster: The online preview is very poor quality - please excuse that - you can expect the picture on the DVD to be as clear as any DVD would be.)
Purchasing this training video on DVD or USB Flash Drive Includes: Leader's Guide, Workbook, Pocket Reminder Cards and a Transcript of the video
Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.
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