Employee University Training Videos

Taking C.A.R.E. of Business

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Video Minutes: 24

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Taking C.A.R.E. of Business


This DVD has TONS of learning points for customer service employees; covers the basics, as well as handling difficult customers, recovery, and touches on internal customer service. Perfect for use as an CSR orientation DVD.

Taking C.A.R.E. of Business can be used for your front line customer service staff. From greeting customers and gracefully managing several at once, to handling dissatisfied customers and keeping a fresh outlook at all times.

The learning points emphasizes personal accountability as it teaches your employees to actively improve their customer service skills.

(A note from the Employee University webmaster:  The online preview is very poor quality - please excuse that - you can expect the picture on the DVD to be as clear as any DVD would be.)


Taking C.A.R.E. of Business Training Video
This DVD has TONS of learning points for customer service employees; covers the basics, as well as handling difficult customers, recovery, and touches on internal customer service. Perfect for use as a CSR orientation DVD.
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Program#: 5560

Video on DVD or USB Flash Drive

Purchasing this training video on DVD or USB Flash Drive Includes: Leader's Guide, Workbook, Pocket Reminder Cards and a Transcript of the video

Volume Pricing For the this training video on DVD
 

DVD Package

Price:  $545 Each

USB/Flash Drive Package

Price:  $595 Each

Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.

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1-Year | 51-150 Learners

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1-Year | 151 Play License *

Price:  $898.45

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Price:  $300

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Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:


USB and DVD DISCOUNTS
DISCOUNTS FOR NON-PROFITS

DVD Discounts


PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase Taking C.A.R.E. of Business online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com