There is a known issue with the audio and video being out of synch when viewing on GOOGLE CHROME . For best experience, we suggest opening our site using Internet Explorer or Firefox.
Previews are for purchase evaluation only.
This video provides a basic introduction to customer service, stressing the importance of treating customers like guests. It features a hapless hero who takes viewers on a tour of his imagination to prove that everything we need to learn about great customer service, we already know. We all know how to take care of a guest in our home: we welcome them, take care of their needs, thank them for coming and invite them back. A customer in a business is exactly like a guest in the home. Providing top-notch customer service means treating each person who walks in the door like a GUEST.
The film serves as a discussion starter to not only open employee's minds to improving customer service, but also to group brainstorming for effective measures to implement.
This video will:
We apologize for the inconvenience but our shopping cart is undergoing maintenance. Please request a link to pay via credit card or request to be invoiced by using the link below.
Purchasing this training video on DVD or USB Flash Drive Includes: 1 The Guest video, 1 Leader's Guide, 10 Pocket Reminder Cards.
Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.
This online training video license is an individual learner streaming license. The license is for one year, and each learner is allowed ONE 24 Hour window of access to the training video.
Do you need to a different quantity of online training views not listed? Contact Us for a Quote.
This program can be bundled with many others. Click here to see a list of best training videos available for bundle pricing when purchased withy this program.