The Guest

The Guest Training Video

The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.


Watch the Full-Length Video Below

The following full-length viewing of The Guest is being provided so that you can make an informed purchasing decision. This preview version may not be used to train employees.

Video Minutes: 15

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The Guest

The best selling customer service video: "GUEST" has been revised!  While staying true to the original message - treat your customers as you would a guest in your home - several new scenarios have been added to give the new version an updated and contemporary look and feel (Because they were so good, the script writers DID hold onto a couple of the classic scenes as well).

MORE INFO. . .

We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.

The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.

This training comedy will forever change the way your employees view their customers, their guests, by reminding them that everything we need to learn about delivering great customer service, they already know. . .

  • Welcome Them
  • Use their Name
  • Taking Care of their Needs
  • Thank Them
  • Invite Them Back

When you purchase the revised version of THE GUEST on DVD, you get both the Guest 2nd Edition and the original GuestThis way, all of your trainer's can use their preferred version.

 


There are two ways to use this TRAINING VIDEO in your business:

As a Group - You can watch the video together, with your staff, and use the provided discussion guide to learn as a group.

Desktop / Individual - Let your employees learn on their own, from a mobile device, or from a desktop / laptop.

PLACE YOUR ORDER

Program#: 6497

DVD

Pricing for this Training Video on DVD

dvd

"The Guest" on DVD

We offer free U.S ground shipping on training DVD orders over $500.

 

Purchase Includes: The DVD Package includes 2 Videos: The Guest 2nd Edition video, and the Guest Original Version, Resource CD-ROM (With Customizable PowerPoint Presentation, Leader's Guide, and Reproducible Handouts), and 25 The Guest Pocket Cards.

Price:  $895 Each

We do offer discounts for Non Profits, Government, and Schools / Colleges. We also offer volume discounts. Please call 888-520-2444 for discount information.

ALSO AVAILABLE

Online/Streaming Options


Minimum Purchase
1-Year | 51 Individual Play License *
Price:  $456.45
1-Year | 151 Individual Play License *
Price:  $898.45
1-Month | 3 Group Sessions
Price:  $300

Do you need to bundle this with another video? Call us for a quote or to place an order for a quantity not listed above.

* License expires when time-limit expires or view-count has been reached; whichever comes first.
* Individual/Play licenses allow (1) 24 hour period to watch the video.
* Group Training License allows a user (trainer) to pause/play the training video for up to 3 hrs. from the time the trainer clicks play.

PURCHASING & PAYMENT OPTIONS

The Guest can be purchased using Visa Master Card and American Express

Purchase The Guest online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders17@employeeuniversity.com