Video: The Guest
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The Guest | |
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| The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time. Video Length: 15 Minutes |
Purchase Includes: The DVD Package includes 2 Videos: The Guest 2nd Edition video, and the Guest Original Version, Resource CD-ROM (With Customizable PowerPoint Presentation, Leader's Guide, and Reproducible Handouts), and 25 The Guest Pocket Cards.
Pricing:
| Purchase DVD: | $895 |  |
| 7 Day Rental DVD: | $350 | |
| Intranet License: | Call (888)215-8532 for quote. | |
Everyday Industry Discounts*
| INDUSTRY | DISCOUNT |
| Business / For-Profit: | See Current Special >>>> |
| Education: | $90 Off |
| Federal Gov | $90 Off |
| State / Local Gov | $90 Off |
| 501C3 Non-Profit: | $90 Off |
* Restrictions: Applies to purchase DVD only; industry discounts cannot be combined with volume discounts and special offers)
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To order The Guest , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.
The Guest
The best selling customer service video: "GUEST" has been revised! While staying true to the original message - treat your customers as you would a guest in your home - several new scenarios have been added to give the new version an updated and contemporary look and feel (Because they were so good, the script writers DID hold onto a couple of the classic scenes as well).
MORE INFO. . .
We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.
The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.
This training comedy will forever change the way your employees view their customers, their guests, by reminding them that everything we need to learn about delivering great customer service, they already know. . .
- Welcome Them
- Use their Name
- Taking Care of their Needs
- Thank Them
- Invite Them Back
When you purchase the revised version of THE GUEST on DVD, you get both the Guest 2nd Edition and the original Guest! This way, all of your trainer's can use their preferred version.
