Employee University Training Videos

What Do You Say?

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Video Minutes: 22

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What Do You Say?


When it comes to customer service challenges...the first few seconds and your . . .first few words . . . determine your success or failure.  What do you Say?

Fast paced, energetic and loaded with excitement, the What do you Say? Training Video puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations. It then provides realistic, practical answers that they can use on the job immediately.

The What do you Say? Training Video also comes with a What do you Say? card game; delivering up another large dose of fun.  The What do you Say? Card Game is grounded in the real world. Employees have to think quickly as they win cheers, Service Bucks and points. It's a great mix of serious fun and high impact learning.

The What do you Say? Training Video also comes with a What do you Say? Employee Handbook.  A powerful tool that no employee should be without, the What do you Say Employee Handbook takes over where the training video and game leave off, providing practical answers to over 100 difficult customer service situations, including disruptive guests, diversity challenges, disability issues, etiquette and more.

What do you Say? will help you learn the key words and phrases needed to handle tough customer situations with ease and confidence.


What Do You Say? Training Video
What Do You Say? is fast paced, and witty. This video puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations.
PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase What Do You Say? online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

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Program#: 4411

Video on DVD or USB Flash Drive

Purchasing this training video on DVD or USB Flash Drive Includes: (1) What Do You Say? Training Video on DVD or USB Flash Drive, (1) 30 Page Manager's Guide, 10 Pocket Cards, (10) Employee Handbooks, (1) Card Game, and (1) Customer Comment Program.

Volume Pricing For the this training video on DVD
 

DVD Package

Price:  $895 Each

USB/Flash Drive Package

Price:  $945 Each

Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.

Online Training Videos

This online training video license is an individual learner streaming license. The license is for one year, and each learner is allowed ONE 24 Hour window of access to the training video.

Minimum Purchase

Up to 51 Learners

Price:  $522.75

Up to 151 Learners

Price:  $1245.75

1-Month | 3 Group Sessions

Price:  $300

* License expires when time-limit expires or view-count has been reached; whichever comes first.

Do you need to a different quantity of online training views not listed?  Contact Us for a Quote.

This program can be bundled with many others.  Click here to see a list of best training videos available for bundle pricing when purchased withy this program.


USB and DVD DISCOUNTS
DISCOUNTS FOR NON-PROFITS

DVD Discounts


PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase What Do You Say? online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com