Communication Skills: Nonverbal | Listening

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Communication Skills: Nonverbal | Listening

Training videos that focus on nonverbal communication; body language and effective listening.


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Beyond Words: B2B Customer Service and Sales Series

 
Beyond Words: B2B Customer Service and Sales Series
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.

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Customer Service Skills

Beyond Words - For Managers

 
Beyond Words - For Managers
Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.

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Employee Coaching

Beyond Words:  Healthcare

 
Beyond Words: Healthcare
A communication skills video for healthcare professionals and medical office employees. Beyond Words focuses on listening skills and nonverbal communication . This program WILL improve your ability to communicate with patients and coworkers.

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Healthcare Customer Service

Beyond Words: Hiring & Interviewing

 
Beyond Words: Hiring & Interviewing
Did you know that some jury consultants use body language experts when they are screening jurors? How can you apply these same skills to screening and interviewing job applicants?

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Interviewing and Hiring

Nobody's Listening

 
Nobody's Listening
As Ray is forced to repeat the same interaction with Leo over and over again until he gets it right, viewers see the consequences of poor listening: inefficiency of communication, frustration, and plenty of inaccuracies and errors.

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Non Verbal Communication Skills

You're Not Listening

 
You're Not Listening
Listening Skills - Help employees find out why they are not listening--and what they can do about it.

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Non Verbal Communication Skills

 


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